{"id":16582,"date":"2022-08-22T22:30:27","date_gmt":"2022-08-22T19:30:27","guid":{"rendered":"https:\/\/www.balitemple.ro\/solutionarea-alternativa-a-litigiilor\/"},"modified":"2026-08-02T19:35:31","modified_gmt":"2026-08-02T16:35:31","slug":"solutionarea-alternativa-a-litigiilor","status":"publish","type":"page","link":"https:\/\/www.balitemple.ro\/en\/solutionarea-alternativa-a-litigiilor\/","title":{"rendered":"Alternative Dispute Resolution"},"content":{"rendered":"<h3 style=\"text-align: justify;\"><strong>Alternative Dispute Resolution (ADR)<\/strong><\/h3>\n<p style=\"text-align: justify;\">We hereby inform you that, as a consumer, you have the option of contacting a local ADR entity for the resolution of a dispute that you have not managed to settle directly with BALI WELLNESS s.r.l.<\/p>\n<h3 style=\"text-align: justify;\"><strong>What is ADR?<\/strong><\/h3>\n<p style=\"text-align: justify;\">ADR is a procedure for the out-of-court resolution of national and cross-border disputes concerning contractual obligations arising from sales or service contracts between a trader established in the European Union and a consumer, through the intervention of an ADR entity that proposes or imposes a solution, or brings the parties together in order to facilitate an amicable settlement.<\/p>\n<p style=\"text-align: justify;\">ADR entities are out-of-court bodies. An ADR entity is a neutral party (for example a conciliator, mediator, arbitrator, ombudsman or complaints board) which BALI WELLNESS s.r.l. will use to resolve disputes, should the consumer decide to use the ADR mechanism. The ADR process involves reduced costs and a simple, quick procedure, and is therefore beneficial for both consumers and traders, who can avoid legal costs and lengthy proceedings.<\/p>\n<h3 style=\"text-align: justify;\"><strong>How do I file a complaint through the ADR process?<\/strong><\/h3>\n<p style=\"text-align: justify;\">If you wish to file a complaint, please contact the national ADR entity below. This ADR entity will be able to answer any questions you may have about the process.<\/p>\n<p style=\"text-align: justify;\"><strong>National Authority for Consumer Protection (ANPC)<\/strong><br \/>Bulevardul Aviatorilor no. 72, sector 1, Bucharest, 011865, Romania<br \/><a href=\"http:\/\/www.anpc.gov.ro\/\">http:\/\/www.anpc.gov.ro\/<\/a><\/p>\n<p style=\"text-align: justify;\">* This ADR entity is listed in the national register of ADR entities that comply with the mandatory quality requirements established by the ADR Directive (Directive 2013\/11\/EU on alternative dispute resolution for consumer disputes). Online Dispute Resolution (ODR) platform: <a href=\"http:\/\/ec.europa.eu\/consumers\/odr\/\">http:\/\/ec.europa.eu\/consumers\/odr\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Alternative Dispute Resolution (ADR) We hereby inform you that, as a consumer, you have the option of contacting a local ADR entity for the resolution of a dispute that you have not managed to settle directly with BALI WELLNESS s.r.l. What is ADR? ADR is a procedure for the out-of-court resolution of national and cross-border&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_yoast_wpseo_title":"Masaj Bucuresti - Revitalizare cu BaliTemple","_yoast_wpseo_metadesc":"Descopera pachetele premium de SPA si masaj la BaliTemple. 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